Frequently Asked Questions

We require that you have at least 2 weeks of hair growth. Especially for your first wax, the longer your hair is, the better your wax will be. It is VERY important to have enough hair growth when you come for your appointment. This allows the wax to grab the hairs easily. If your hair is too short, we will ask you to reschedule your appointment. If you feel like you may need to be trimmed, put those clippers down!  We’ll take care of it. 

No, not completely. But we will need you to undress from the waist down, including your underwear. This may be a bit unnerving for a new client, but trust us; we do these ALL day long. To us, it’s all just skin and hair! So, please don’t feel embarrassed. We will do our absolute best to put you completely at ease! 

No! We’re happy to do the waxing if you would like at this time. We are not embarrassed by this at all! Just use a tampon and we will work around the string. Honestly, it happens all the time! Please keep in mind it might be more sensitive during this time.  Taking ibuprofen will help ease the pain and decrease redness.

Our policy is to allow one person in the treatment room at a time. We have found that this allows us to give the absolute best and most professional service available.

The first time, depending on how thick your hair is, it can be uncomfortable but not unbearable. 

But, we feel anticipation is the worst part. Once your first time is over and you understand what to expect, it’s a breeze. Sticking to a schedule of waxing will ensure less grow out, which can mean less pain. Plus, we will always keep chatting to keep your mind off of the pain. Before you know it…you’re done!

It all depends on the client. The first time is the longest, usually 15-30 minutes, and then the monthly upkeep is can be much faster.

The baseline recommendation is every 4 weeks. Some clients experience a slower or faster rate of hair growth, and that time can be changed accordingly. Your waxing specialist will help you gauge when you should return.

Depending on hair growth, the average you should be “hair free” for at least 2-3 weeks. Maintenance appointments should be made every 4 weeks. Facial waxing every 3 weeks.

It’s possible but not probable. Waxing is a “work in progress”, not a quick fix. So the first time, you might notice a few extra hairs that are too short to be removed, or notice a small amount of growth during the first couple of weeks. This is simply due to the different growth cycles. After a few regular waxing appointments, your hair will all get on the same “removal page”, resulting in a smooth wax every time you visit! You will start noticing weaker, finer hair growth!

This might not be the most popular suggestion, but we recommend waiting at least 24 hours after bikini and Brazilian treatments. When follicles are dilated, sweat and bacteria may irritate freshly waxed areas, which can be QUITE a bummer.

Exfoliating in the shower with an exfoliating glove or Rio Charcoal Scrub, every day helps to keep the skin free from cellular buildup which can trap hair. Rio Charcoal Scrub is handmade in small batches by us at Rio, the highest quality exfoliation for your waxing aftercare!

Everyone waxes for their own reasons, but overall there are 3 main reasons we believe waxing is a superior hair removal method.

1.  Better Results

Most of our clients would list this as their primary reason for waxing. Once a waxing regimen is established, hair growth starts to become thinner, and that “baby smooth” feeling is long-lasting when compared with other methods. Over time, your hair will grow back finer and more sparsely.

2.  2 Services in 1

A lot of our clients believe in waxing but don’t realize that they’re actually getting two services for the price of one! Waxing not only removes unwanted hair but also performs an exfoliation treatment by removing the top layer of dead skin. Clients often comment on how soft and smooth their skin feels after waxing. It’s because they just had an exfoliation treatment!

3.  Less Stress on Skin

Some clients choose to wax as a way to reduce the number of harsh chemicals they put on their skin. Waxing uses natural ingredients that are not harmful to the skin. In addition, other forms of hair removal can permanently damage the skin’s surface! Waxing when properly applied to healthy skin is comparatively non-invasive.

We ask if that it is your first time visiting with us, please book a First Time Brazilian. This allows us to reevaluate your hair growth and skin. After that first appointment, you can then schedule maintenance for Brazilians from then on out! 

You should refrain from using waxing as a hair-removal method if you are using Retin-A (currently or in the last 3 months), Acutance (currently or in the past 4 months), other keratolytic medications (that increase skin exfoliation), or are sunburned or recovering from a recent laser peel. Please inform your waxing specialist about any and all medication that could affect skin sensitivity.

We remove all of the hair from the male bikini area, the scrotum, and the butt crack. This does not include the glutes, but we will happily add that to your service if you wish!

Yes! We ask that you call or leave us a voicemail with your name, number, and concerns! Don’t worry, we have heard it all!  After your first visit, you can then go online to schedule maintenance visits. 

We wax everyone, with no discrimination. We want you to feel as comfortable before, during, and after the process as possible. We ask that you let us know about your journey when you schedule the appointment. We have some that wax only female body parts, and some that wax all genders, so we want to make sure that we will place you with the correct waxer.

Very important! At Rio Premier Waxing, we truly value your time — and staying on schedule helps us make sure every client receives the full care and attention they deserve.

Because we’re often fully booked, arriving more than 15 minutes late usually means we’ll need to reschedule your appointment. That might sound strict, but if we run late for one guest, it sets a domino effect for the rest of the day — and no one wants to feel rushed.

Plus, we want you to have time to settle in and enjoy the experience. At Rio, it’s more than just a wax — it’s a moment to feel completely taken care of.

At Rio Premier Waxing, we reserve your appointment just for you — which means we set aside dedicated time, space, and energy to make sure your experience is smooth and stress-free. To help us serve all our clients with care, we kindly ask you to keep the following in mind:

⏳ Cancellations & Rescheduling

Life happens, and we understand! If you need to cancel or reschedule, we ask that you give us at least 24 hours’ notice. This gives us a chance to offer the spot to someone else.

Appointments changed within 24 hours will be subject to a 50% cancellation fee.

🚫 No-Show Policy

If you miss your appointment without calling or leaving a voicemail ahead of time, that’s considered a no-show, and the full service amount will be charged to the card on file. This helps us honor the time we’ve prepared just for you.

⏰ Running Late?

We totally get it — sometimes the day gets away from you. If you’re running behind, we may still be able to take you as long as you arrive within 15 minutes of your scheduled time. If not, we’ll do our best to reschedule you for the next available opening.

🧾 A Few Quick Notes:

• A credit card is required to book all appointments.
• Our online booking system won’t allow cancellations within 24 hours, so please call us or leave a voicemail if you’re in that window.
• We do not accept cancellations via email.

Thank you so much for being mindful of our time and your own. Supporting a small business like ours truly means the world, and we can’t wait to welcome you in!