Appointment Policy

At Rio Premier Waxing, we reserve your appointment just for you — which means we set aside dedicated time, space, and energy to make sure your experience is smooth and stress-free. To help us serve all our clients with care, we kindly ask you to keep the following in mind:

⏳ Cancellations & Rescheduling

Life happens, and we understand! If you need to cancel or reschedule, we ask that you give us at least 24 hours’ notice. This gives us a chance to offer the spot to someone else.

Appointments changed within 24 hours will be subject to a 50% cancellation fee.

🚫 No-Show Policy

If you miss your appointment without calling or leaving a voicemail ahead of time, that’s considered a no-show, and the full service amount will be charged to the card on file. This helps us honor the time we’ve prepared just for you.

⏰ Running Late?

We totally get it — sometimes the day gets away from you. If you’re running behind, we may still be able to take you as long as you arrive within 15 minutes of your scheduled time. If not, we’ll do our best to reschedule you for the next available opening.

🧾 A Few Quick Notes:

• A credit card is required to book all appointments.
• Our online booking system won’t allow cancellations within 24 hours, so please call us or leave a voicemail if you’re in that window.
• We do not accept cancellations via email.

Thank you so much for being mindful of our time and your own. Supporting a small business like ours truly means the world, and we can’t wait to welcome you in!